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Payment succeeded but merchant has not activated your account, funded trading account, subscription, or digital product.

I paid but my account or product wasn't activated, what now?

What happens when you make a payment using a different currency than selected for your wallet transfer

I paid with the wrong currency, what now?

What happens when you make a payment using a different network than selected for your wallet transfer

I used the wrong network for my payment, what now?

What happens when you only make a partial or incomplete payment

I made an incomplete/partial payment, what now?

What happens when you pay more than required

I overpaid, what now?

When you are eligible for a refund and how the refund process works

Can I get a refund for a successful payment?

1% recovery fee with $15 minimum: when it applies and worked examples for different amounts.

How is the recovery/refund fee calculated?

Sanne Krancher

Akash Thamilarasan

Wrong token, wrong network, refunds, recoveries, and what to send support.

Payment Issues

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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